At Xnomad, all our deliveries are secure and require a signature upon receipt, to guarantee a premium delivery experience.

Orders are shipped within 24 business hours (excluding weekends and holidays), then delivered according to the shipping method you choose when placing your order:

• UPS home delivery: $9.99, 3 to 7 day
  
• DHL Express home delivery: $29.90, 48 to 72 hours delivery

A tracking link is automatically sent to you as soon as your order is shipped.

Yes. An invoice is automatically sent by email immediately after your order is processed.

Please make sure to provide your billing information (company name, company ID, and address) when placing your order.

Invoices for the United States do not include VAT.

📩 If you forget or need to make changes, please write to us at contact@x-nomad.com with your name and order number.

Chez Xnomad, vous avez 60 days to try nos produits. Si vous n’êtes pas satisfait, vous pouvez les retourner facilement.

Envoyez un e-mail à contact@x-nomad.com avec votre numéro de commande et la raison du retour.
Nous vous enverrons une étiquette de retour prépayée — return shipping is free.

The product must be returned in its original packaging, with all accessories and manuals included.

Tous nos produits sont couverts par une garantie de 2 ans from the date of purchase, conformément à la réglementation européenne. Cette garantie covers manufacturing defects and compliance issues.

En cas de souci, we will repair or replace the product at no cost. Il vous suffit d’envoyer un e-mail à contact@x-nomad.com avec votre numéro de commande ou votre nom.

The warranty does not cover accidental damage or misuse.

With UltraProtect™, you benefit from maximum security for your delivery:

100% secure delivery: in case of loss, damage, or theft of the package during delivery, we will fully replace your product, at no cost to you.

Extended return period: you have 90 days instead of 60 to return your product if you are not completely satisfied.

For only $12, you get enhanced coverage and a full guarantee for your delivery.